Our cleaners deep clean all areas within the property- kitchen, living room, bedrooms, bathroom and toilets. If you wish to target any specific areas and do a partial deep clean, please kindly let us know and our Customer Service team will revise the duration and the quote.

It is not necessary to be in the property. You can let the cleaner into the property  (or instruct where to collect the keys) and arrive by the end of the session. You can alternatively advise the cleaner how to lock and where to leave the keys (if applicable).

No, as it depends on the size and condition of the property. The duration of the cleaning is approximate and based on a number of factors. Cleaners will try to do their best within the given timeframe. Deep cleaning times vary depending on the property and some jobs might take longer to complete.

Yes, oven cleaning is included into the deep clean. If you wish to exclude oven cleaning, then please kindly let our administration team know. If you have more than 1 oven in the property, please inform us as well.

Inside window cleaning is included in your deep cleaning service.

Yes, we provide professional cleaning materials for all deep cleaning and end of tenancy cleaning. We are able to provide cleaning equipment (vacuum cleaner, mop & bucket) for an extra charge. If you require eco-friendly cleaning solutions, please request this when arranging a booking with us.

The level of cleanliness that is considered acceptable depends on the individual’s needs and expectations. Some people may be satisfied with a basic cleaning, while others may require a more thorough cleaning. It is important to discuss your specific needs with the cleaning company before they begin work.

Here are some examples of different levels of cleaning:

• Basic cleaning: This type of cleaning typically includes vacuuming, dusting, and mopping.
• Deep cleaning: This type of cleaning goes beyond the surface level and includes cleaning all surfaces, including floors, walls, ceilings, furniture, and appliances. Deep cleaning can also include cleaning hard-to-reach areas, such as behind appliances and under furniture.
• End of tenancy cleaning: This type of cleaning is typically more thorough than a standard cleaning service, and it may also include additional services such as laundry, window cleaning, or pest control.

When choosing a cleaning service, it is important to consider the following factors:

• The level of cleaning that you require
• The price of the service
• The availability of the service
• The reputation of the cleaning company

By considering these factors, you can choose a cleaning service that meets your needs and expectations.

The number of cleaners will depend on the availability and the size of the property. If you have a large property and prefer a shorter duration, our customer service team can check for the availability of 2 or more cleaners.

Our deep cleaning service is a more personalised service to fulfil your specific requirements (property needs a thorough cleaning, spring cleaning, before moving in, before/after selling, before baby arrives, etc.) Our end of tenancy cleaning is a top to bottom specialised service, which meets the standards set by estate agents and landlords and is carried when customer moves out of the property.

Yes, certainly. We are able to provide a professional carpet steam cleaning for an additional cost. If you wish to include a professional steam cleaning of your carpets, rugs or upholstery, please advise at the time of arranging a booking.

If you booked a carpet clean or a service that requires delivery of equipment we will need available parking near the property. Parking charges are extra cost in case you will not be able to provide a parking permit or free available parking near the property.

CASH FREE PAYMENT. Pay securely online only when the cleaning is complete. Our online booking system ensures you get the service first before paying. We also offer a 48 Hour guarantee on our cleaning service.

We don’t have any cancelation fees or penalties; things happen and we only charge clients for successful cleans.

Moving out of a rental property can be stressful, and one of the biggest concerns is getting your deposit back. One way to ensure that you get your deposit back is to hire a professional end of tenancy cleaner.

Professional end of tenancy cleaners have the experience, expertise, and tools necessary to clean your home or apartment to a high standard. They can clean all surfaces, including floors, walls, ceilings, furniture, and appliances. They can also clean hard-to-reach areas, such as behind appliances and under furniture.

In addition to providing a high-quality cleaning service, professional end of tenancy cleaners can also save you time and stress. You won’t have to worry about cleaning your home or apartment yourself. You can relax and focus on other things, knowing that your home or apartment will be cleaned to a high standard by professionals.

Here are some of the benefits of hiring a professional end of tenancy cleaner:

• Peace of mind: You can be sure that your home or apartment will be cleaned to a high standard.
• Time savings: You won’t have to worry about cleaning your home or apartment yourself.
• Stress relief: You can relax and focus on other things, knowing that your home or apartment will be cleaned to a high standard by professionals.
• Deposit protection: A professional end of tenancy cleaner can help you get your deposit back.
• Signature cleaning services: Some professional end of tenancy cleaners offer signature cleaning services, which are tailored to the specific needs of the customer. This can include additional services such as laundry, window cleaning, or pest control.
• Deep cleaning: Professional end of tenancy cleaners can also provide deep cleaning services, which go beyond the surface level and include cleaning all surfaces, including floors, walls, ceilings, furniture, and appliances. Deep cleaning can also include cleaning hard-to-reach areas, such as behind appliances and under furniture.
• Move-out cleaning: Professional end of tenancy cleaners can also provide move-out cleaning services, which are designed to help you get your deposit back. These services typically include cleaning all surfaces, removing any personal belongings, and decluttering the property.
• Tenancy cleaning: Professional end of tenancy cleaners can also provide tenancy cleaning services, which are designed to help you keep your rental property clean and tidy throughout your tenancy. These services typically include cleaning all surfaces, as well as regular deep cleaning and pest control.
• Rental property cleaning: Professional end of tenancy cleaners can also provide rental property cleaning services for landlords and property managers. These services typically include cleaning all surfaces, as well as regular deep cleaning and pest control.

If you are moving out of a rental property, it is a good idea to hire a professional end of tenancy cleaner. This will ensure that your home or apartment is cleaned to a high standard and that you will get your deposit back.